MOTEL We offer rooms with either a single king-sized bed or with two twin beds. All rooms come with air conditioning, cable TV, FREE WiFi, and free self parking.
HOTEL POLICIES CHECK-IN Our check in times are daily from 2:00 pm - 2:30 pm It is important that you send us an email to firstname.lastname@example.org with the following information. This will ensure that you will have the correct check in procedures and the correct room assignment. 1. Mobile number 2. Email address 3. Time of check in
If you are arriving in the evening into Lihue airport, be aware that delays are common and if you cannot make it to the motel within the check-in times, we will make arrangements for your late check-in. Call the front desk at 808-245-2333 or email us at email@example.com if you have any questions.
You will be required to present photo identification and valid credit card (VISA or MASTERCARD) upon check in. You can only check-in with a valid VISA or MASTERCARD credit card. If you have a debit, prepaid, gift or any card other than a valid VISA or MASTERCARD you will not be allowed to check-in. We also do not accept third party credit card payment over the phone. If a third party wants to pay with their credit card they have to come in and sign, to authorizing and guarantee payment.
Check out time is 11:00 AM If you do not check out by 11:00 AM, items will be removed from room ($100.00 charge). If key is not returned, locksmith will be called ($100 charge) to re-key room.
CANCELLATION & PREPAYMENT POLICIES The guest can cancel free of charge up to 7 days before arrival. The guest will be charged the total price if they cancel within the 7 days before arrival.
HOLIDAY SEASON CANCELLATION POLICY (NOVEMBER 22, 2021 - JANUARY 10, 2022) Guest may cancel free of charge up to 14 days before arrival. The guest will be charged the total price if they cancel within the 7 days before arrival.
GUEST REGISTRATION AGREEMENT We reserve the right to refuse service to anyone. Two guest allowed per room. We will not be responsible for the loss of money or valuables of any kind. You also will be fully responsible for at the actions of any guest or children you have with you. To be considerate to other guest in the motel, all noise must must be keep to a minimum after 10:00 pm. If guest complain, you will be given a warning, a second offense will result in police assistance being called. All rooms are non smoking. Fire code permits smoking 20 feet away from building. If rooms need deodorizing a charge of $100.00 will be charge to your card. No animals allowed in rooms unless you have a permit. Even if you have a permit, if rooms need deodorizing we will have to charge you $100.00 for deodorization of room.
Damaged or missing items will be charged to your credit card. Linens/towels $50.00 each Bed Spread $75.00 each Lost key or remote $100.00 Damaged TV $350.00 Extra Cleaning $100.00